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Contact Us at: tcwinfo@tcwonline.com

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Family Owned Since 1948; Employee Owned Since 2022. Learn More

FAQs

1.) How do I get TCW's Operating Authority and Insurance Certificates?

Answer: Please reach out to our team via email to tcwinfo@tcwonline.com


2.) I have freight originating at muliple locations. Who should I contact to discuss further details?

Answer: Please send your request to tcwinfo@tcwonline.com. The approriate sales manager for your area will reach out to you for introductions and to see how TCW can bring value to your needs.


3.) Where can I find TCW's standard rate matrix?

Answer: Your business is unique. Your pricing solution should be as well. We want to create a solution based on the details of your business, requirements of the service, and how your shipments fit within TCW's network, rather than provide a "standard" rate that may not provide the most efficiency. Contact the TCW team at tcwinfo@tcwonline.com to discuss a solution for your needs.


4.) Is TCW an asset, or asset-light company?

Answer: TCW offers both services to our client base. Bringing the most value to our customers is found in providing options that are appropriate for the specific supply chain need, especially in times of tight market conditions.


5.) How can I contact someone to speak about my transportation needs?

Answer: Please reach out to our team via email to tcwinfo@tcwonline.com.


6.) Who are your main Clients?

Answer: We service clients just like you! Anywhere from multinational corporations to small business owners across many different industries, TCW is ready to create long-term partnerships with our value-added services.


7.) I have hazardous materials that need to be shipped. Can TCW help?

Answer: Yes, TCW can assist with most hazardous cargo. Please reach out to our sales team with your IMO Dangerous Goods details and we will be happy to have a discussion with you about our ability to transport your cargo.


8.) Who is the best person to speak to about providing rates and service for my transportation needs?

Answer: Our regional manager sales team is ready at a moments notice to speak with you about your needs. Please reaching out to them via email at tcwinfo@tcwonline.com.


9.) Where can I access machine-readable files?

Answer: Click here to access Transparency in Coverage Machine Readable Files. Please reach out to tcwinfo@tcwonline.com for support if needed.

Interested in working with TCW?

Learn more about how we can partner together.

Our work speaks for itself!

“TCW has been a strong partner of ours for 7 years. The drayage service they offer is extremely reliable, as they provide us with excellent support and timely communication. We highly recommend TCW as a service provider.”

- Transportation Sourcing
Manager

“TCW is a great company to work for and honestly the best company I've ever driven for. The scheduling of shifts is great and so is the people, pay, and updated equipment. There is always great communication involving changes in routes and being home everyday is a definite plus. With paid holidays and a great family atmosphere in which there are no issues for taking PTO for family matters, I have no reason to drive for another company. I am very honored to be part of TCW.”

- Brent Coleman,
Birmingham Professional Driver

"I began driving with TCW, then was asked to move into dispatch. They proved to me they place great value on all employees and have been great to work with. There is room for advancement, and they work as best they can to accommodate the needs of their team members."

- Shane Bell,
Local Dispatcher

“On behalf of everyone at Avgol America, I would like to take this opportunity to recognize and thank everyone at TCW for being great and providing exceptional service. TCW has proven their commitment to providing a great service and being a dependable drayage provider. They strive to be the best and deliver on what they promise. TCW has been our drayage provider for many years and we look forward to working with them for many years to come.”

- North American
Logistics Supervisor

“I have been driving tractor-trailers for 24 years. NO company has taken better care of me than TCW. They have the best pay and dispatch office staff that I have ever worked for. That coupled with great equipment and being home every night are the reasons I am here to stay.”

- John Swieringa,
Columbia Professional Driver

“TCW is by far one of the best companies in the Southeast. During my time with TCW, I've built relationships with my cohorts that extend outside of the workplace. I recommend TCW to anyone wanting to gain experience and succeed in the transportation industry.”

- Marquice Corprew,
Management Trainee